How can photographs help in a deposit dispute?

Photographs can be incredibly useful in resolving tenancy disputes, particularly if you take the right selection of high-quality pictures before a tenant moves in.

Image Credit

Time and Date stamp

Digital photos include the time and date at which they were taken in the metadata (extra information) stored by digital cameras and phones. Having photographic proof of the condition of your property with a time and data stamp can make all the difference.

Clearly show the size of marks or damage

Proof of damage is required to withhold a deposit under the rules of the tenancy deposit scheme. Clear before and after pictures of furniture, walls, doors and other parts of your property are essential. Where damage is noticed, placing a common, standard-sized item in the photo of the damage, like a pen or a can of baked beans, can help show the size of the mark or damage. This can make it much easier to assess the scale of the damage and the cost of repair. Storing your photos in a property inventory software app can make it really easy to find them when you need them.

Image Credit

Help get repair estimates quickly

Taking pictures of any damage can make it much faster to get quotes for repairs. You could email the pictures to local tradespeople, who may then be able to send you repair quotes without needing to arrange a time to visit your property. This can make the process of getting several quotes and selecting a tradesperson much faster and more convenient for you.

Show pre-existing dilapidation

Taking ‘before’ pictures that clearly show the condition of your property before a new tenant moves in is also essential. These can be stored in an inventory app like

When an inspection takes place or a tenant moves out, you can use the pictures to challenge any claims from tenants that the damage occurred before they moved in.

A good collection of photos of your property with time and date stamps can save you time, money, and stress. Make sure your pictures are well lit, cover all rooms and furniture, and include any areas of existing damage or dilapidation. Store them in an inventory app so you will have them to hand whenever you need them.