When investing in new windows for your home, a solid warranty is as important as the windows themselves. Okna Windows, a respected name in the window industry, understands this and offers a strong warranty to back their products. Let’s break down what their warranty covers and how it can benefit you as a homeowner.
The Okna Lifetime Limited Warranty: The Basics
Okna Windows proudly offers a Lifetime Limited Warranty on their windows and patio doors. This warranty guarantees protection against manufacturing defects in the following core components of your windows:
- Vinyl Frames and Sashes: Okna windows are built with durable vinyl that’s designed to last. The warranty covers against peeling, blistering, flaking, and significant discoloration that is not the result of normal wear and tear.
- Insulated Glass Units (IGUs): The sealed glass units in your windows ensure energy efficiency. Okna covers against seal failure, meaning noticeable condensation or film formation forming between the panes of glass.
- Hardware: The moving parts of your windows, like locks and handles, are covered to remain in good working condition for the lifetime of your ownership.
Important Considerations and Exclusions
Like any warranty, Okna’s has reasonable limitations to keep in mind:
- Transferability: Okna’s Lifetime Limited Warranty is fully transferable to a single subsequent owner of the property. This can be a strong selling point if you ever decide to sell your home.
- Commercial vs. Residential: Products installed in commercial buildings have a shorter warranty period of ten (10) years and are not transferable.
- Painted Surfaces: While the vinyl itself is covered for life, custom paint finishes are warranted against defects for a period of ten (10) years.
- Normal Wear and Tear: Warranty claims are for manufacturing defects. Natural weathering, fading due to harsh sunlight, accidental damage, and improper installation are not covered.
- Labor: Labor costs for repairs are typically not included in the warranty. Check with your Okna dealer about their specific policies.
Okna’s Warranty in Action: Filing a Claim
Here’s a quick overview of what to do if you think you need to use the warranty:
- Notice the Issue: Document any suspected defect with photos and notes about when you first observed it.
- Contact Your Dealer: Your Okna dealer is the first point of contact for warranty claims. They’ll help you assess the issue and facilitate the process.
- Inspection: Okna may send a representative to confirm the nature of the problem and determine if it falls under warranty coverage.
- Resolution: If covered, Okna will provide replacement parts or may even replace the entire window unit, depending on the severity of the defect.
Read Also: My Window Won’t Stay Open! Troubleshooting Tips and Repair Solutions
Beyond the Basics: Additional Okna Warranty Points
- Glass Breakage: Okna often partners with dealers who offer additional coverage for glass breakage, which falls outside the scope of the standard manufacturing warranty.
- Screens: Screen material and hardware usually have a shorter warranty period compared to the main window components.
Why Okna’s Warranty Matters
A strong warranty from a reputable company like Okna provides significant value and peace of mind:
- Protection against the Unexpected: Even with the best manufacturing processes, occasional defects can occur. The warranty ensures you’re not left with costly repairs.
- Quality Guarantee: A comprehensive warranty demonstrates the manufacturer’s confidence in their product’s long-term performance.
- Investment Value: Homes with well-maintained, warrantied windows may be more attractive to potential buyers.
Final Thoughts
While the warranty is an important factor, it shouldn’t be the sole deciding point when choosing windows. Consider quality craftsmanship, energy efficiency, and the reputation of your local Okna dealer. A strong warranty, coupled with these factors, ensures a smart investment in the beauty and comfort of your home.
Remember: Always consult the full written warranty documentation from Okna for complete details, terms, and exclusions.
